In this case please check the air connector between the tube of the cuff and the device. A plastic ring should be fixed on the middle part of the adapter. If it is missing, the connector is connected too far into the device and blocks the air release system. Connect the ring – or if the ring is missing, please contact your Microlife dealer. The purpose of the ring is to enable static pressure controls during biannual maintenance checks.
The connector of our newest model does not have the ring anymore but its distance parts have two different lengths. Take care that the shorter side is connected with the device and the longer one with the tube.